FAQ - Corporate | #stayhome Kitchen Sinks and Built-in Appliances

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faq

 

Welcome. Here are some of the questions our customers frequently ask. If you cannot find the answer to your question, please contact our Customer Service department.

We are ready to help you.


 
Kitchen Sinks
What is the quality setting of stainless steel used by UKINOX in its sinks?
UKINOX always uses only the best when it comes to premium quality stainless steel. UKINOX uses 18/10 Cr / Ni material, the highest quality stainless steel used in kitchens in kitchens.
How do I drill extra holes in my stainless steel sink?
Since the faucet hole is presented as ready in stainless steel sinks, it can be ordered with right or left dropper. When an extra hole is requested, the stainless steel sink may deform and cause a brown discoloration around the hole due to heat caused by friction. Granite sinks have pre-drilled impact holes. Instructions on drilling holes are given below: Place the sink carefully on the cutting table. This will provide appropriate support. Place a small flat drill in the middle of the selected impact label placed on the kitchen counter. DO NOT PUNCH UNDER. Hit it properly with the hammer. Remove the clips, faucet, and other accessories to attach. Follow the instructions supplied with the sink for installation.
Granite sinks have pre-drilled impact holes. Instructions on drilling holes are given below:
Place the sink carefully on the cutting table. This will provide appropriate support. Place a small flat drill in the middle of the selected impact label placed on the kitchen counter. DO NOT PUNCH UNDER. Hit it properly with the hammer. Remove the clips, faucet, and other accessories to attach. Follow the instructions supplied with the sink for installation.
Could you give tips for my stainless steel sink to ensure its beauty lasting for a long time?
Do Regular Cleaning Use soap, warm water and sponge. Rinse well and wipe dry. Always rub in the direction of the veins, rinse well and wipe dry. You can use inox cleanser care cream or spray to keep it shine.
Is there anything I should avoid when cleaning my sink?
Steel wool, scouring pads, steel brushes, etc. never use. Parts of these can remain in the sink and create scratches. It may cause a rusty discoloration afterwards
Will my new stainless steel sink be drawn?
It is a steel scratchable material. As with most items, your stainless steel sink will be drawn as you use it. However, as your sink ages, scratches become less noticeable and actually become harmonious with the surface.
Do stainless steel sinks withstand extreme temperatures?
Stainless steel is resistant to high hot and cold weather, including sudden temperature changes. This means that you can pour the boiled hot pasta into the sink without any risk of damage to the surface of your sink, and then wash it with ice cold water.
Why does water leave stains in my sink?
If water remains anywhere on your stainless steel sink, it will evaporate and leave a thin layer (stain) on the steel surface. This thin layer can be removed with ordinary dish soap, water and a soft cloth. You can use a mixture of mild vinegar and water to remove heavier residue / stains. Do not forget to rinse well and dry with a towel cloth. Tip for the sink: Rinse your sink regularly after use and dry it with a towel cloth so that its surface can absorb oxygen. (Oxygen reacts with chromium in steel, forming a strong and highly protective chrome-oxide layer on the surface of your sink). It is this layer that makes stainless steel resistant to rust and ensures its long life.
I have rust in my sink - how does this happen ?
Stainless steel is an excellent material that does not rust. However, corrosive iron particles adhere to the surface of the steel whenever possible - for example, from metal cookware. To remove this surface rust, pour a small amount of stainless steel care cream on a damp or dry cloth. Rub the bottom or side parts of the sink in the direction of the vessel. You can use the soft side of the sponge on the bottom or sides of the sink, but DO NOT use it on the glossy surface. If the glossy surface becomes matte, use a metal paste-like metal polish, which you can obtain from our services, to make it shiny again. Please do not use immersion silver cleaner. Rinse well and dry with a towel cloth.

Tip for the sink: Rinse your sink regularly after use and dry it with a towel cloth so that its surface can absorb oxygen. (It is the element oxygen that reacts with the chromium in the steel, forming a strong and highly protective chromium-oxide layer on the surface of your sink. It is this layer that makes stainless steel resistant to rust and ensures its long life.
What other materials does UKINOX use in its sinks besides stainless steel?
UKINOX believes that it should offer a sink for any style home. For this reason, it adds color and texture options to sink models. Apart from stainless steel, UKINOX produces Granite and Glass sinks.
What is the difference between under counter and counter top sinks?
In a sink mounted above the countertop, the kitchen has an edge that folds over the countertop, and therefore sits on the countertop section. A sink mounted under the counter is securely fixed under the kitchen counter with fastening elements, so that granite, marble, etc. The polished edge of the material remains on the sink.
How do I choose my kitchen sink?
The kitchen sink is undoubtedly a part of all cooking, preparing and cleaning jobs, making it the most used tool in the kitchen.
How many bowl sinks should I prefer?
Choosing a sink bowl is a really personal choice. If you are going to use a lot of serving plates, frying pans or pots, a sink with a half or two bowls can be a good choice. An equal volume double bowl sink is a good wash and rinse model.
Are there different types of stainless steel for sinks?
Yes. There are different types of stainless steel in the market. However, UKINOX uses the highest quality stainless steel material in all its products.
How important is the thickness of the steel?
&The thicker the steel, the less resistant it is to the puncture, bending and noise transmission from pots and pans hitting the metal surface. Steel thickness in UKINOX sinks is in the range of minimum 0.6 mm - maximum 1.5 mm.
What is the purpose of the undercoat / liner in my sink?
The undercoat in your sink absorbs sound, protects against condensation and helps to keep the sink water temperature.
Hobs
Is there gas safety in the hob?
Gas safety available. The gas safety system cuts the gas in case the burner flame due to overflow and wind is extinguished while the burner is on fire.
Why do the hob knobs melt?
Pots and pans suitable for hotplates should be used. If not used, the flame ring may expand and melt the knob.
How to clean the cast iron grill?
Cleaning can be done using warm water with liquid detergent. It can also be cleaned with burnt degreaser.
What should I do if there is overflow on the hob?
In case of liquid overflow, the liquid should be cleaned from the hob surface immediately. In case of intense liquid overflow, the hob firing group will not work if the liquid can escape from the switch around the switch and touch the switches. Care should be taken to avoid liquid overflow.
How to clean the glass ceramic hob?
The glass can be cleaned using surface cleaners. The glass must be cleaned immediately when overflowing substances containing sugar or sugar. Otherwise, it will damage the glass. The cleaning spatula is held parallel to the hob and the remains are scraped.
How should the cooking pots be used in the induction hob?
The pot with magnetizing base should be used in accordance with the induction hob working principle.
What are the advantages of the induction hob?
As the heat does not spread around, only the bottom of the pot heats up and cooking is provided in this way. Inductions are very efficient in this way.
Ovens
What should be done at the first operation of the oven?
Scent formation in the first run (empty run after the first installation). How to clean the interior cabin and grill. What to do and how to apply for a good baking (such as cake, meatball, meat dishes, cookies ...)
Why does the fan continue to work after turning off the oven?
The oven cools its body for safety purposes until the oven temperature drops below 65 degrees. When the temperature drops below 65 degrees, the cooling fan turns off automatically.
What action should be taken in case of electrical leakage?
Our customer should call the service by disconnecting the energy from the fuse without interfering with the product.
What should be the Built-in Oven Cabinet Cabinet Ventilation Space?
While the built-in oven is operating, a minimum of 175 cm2 (500 mm width x 35 mm depth) must be available after the oven is installed in the cabinet cabinet to ensure that the hot air formed inside the cabinet is expelled. In case of insufficient ventilation or ventilation in the cabinet, furniture coverings may be damaged and cause evaporation on the oven door.
Range Hoods
How is the carbon filter working principle?
The carbon filter filters the odor in the environment by absorbing air and releases the moisture back into the environment. For the carbon filter set, the aluminum filter is removed and attached to the right and left of the engine with tabs on it. What should be considered for the efficient operation of the range hood. Switching on before starting the cooking process 10 minutes before and after the cooking is finished, switching on and off again for 10 minutes Kitchen range hood and windows are closed during use
How to clean a metal filter?
It is cleaned with warm water and liquid soap every 15 days.
What should be the minimum gap between the hob and the range hood?
It should be 65 cm in gas hob and 55 cm in hob. Differs in inclined range hoods.
What can I do for the smell from the range hood?
If common chimney is used, all flats should have a flap. The flap allows air to flow from the inside and does not allow the air from outside to enter.
What should be the range hood chimney pipe size?
Chimney pipe diameter should be min 125 mm. Pipe length should be maximum 3m horizontally and 2m vertically. At longer distances, the outlet pipe should be min 150mm.
How can I clean the exterior surface of the Inox range Hood with which cleaning product?
It is recommended to clean the UKINOX Inox paste with the soft side of the sponge.
Why is the sound of the range hood too loud?
The performance decreases and the volume increases as the chimney size grows.
Faucets
What is the faucet cleaning done with?
It is made with Inox cleaning product. Chemical cleaning material causes corrosion and blackening.
Is the coating of all faucets durable?
The coatings are durable as long as they are properly maintained - do not use abrasive and damaging cleaners. All you need is warm water and a soft cloth. All chrome are generally the most durable ones.
Why does the low flow of water occur or water leaks out?
After removing the aerator with a remover, it is cleaned with a toothbrush.
What are the benefits of using intermediate filter faucets?
Prevents lime. Extends the life of the cartridge
What are the damages of lime water?
The cartridge is broken and the on / off handle of the fauceet becomes hard.
Accessories
Why should I use UKINOX Accessories?
UKINOX accessories help you keep your kitchen and the area you prepare food clean and tidy, contributing to your taste in cooking. Increasing the efficiency of your efforts is the result of customizing cutting boards and grills added to each unique sink design.
How wide should the hole you open for the liquid soap dispenser be?
All holes prepared for UKINOX faucets and liquid soap dispensers are 3.5 cm in diameter.
Can I wash the UKINOX sink accessories in the dishwasher?
Yes.
Why are some sink accessories covered in plastic?
Accessories, especially baskets without plastic feet, are covered in order to protect them from scratching.
I think the UKINOX flexible strainer is stainless steel, is that true?
Yes, the flexible strainer is Electro-Polished Stainless Steel. This is an electronically controlled chemical process that cleans the surface material and gives it a clean and shiny surface appearance. This process also removes iron contamination to a large extent and helps the surface to be more resistant to potential corrosion.
How do I fix clogging problems in my liquid soap dispenser?
In order to prevent your soap dispenser from clogging, you can use it by adding 1/3 of water to the thick soaps. Regular cleaning of the liquid soap dispenser is also recommended.